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Nowadays, it is practically impossible for health professionals to practice without the aid of technology.  However, technology is nothing but a tool; as such, it must be used skillfully and wisely to generate the expected benefits, while carefully avoiding its pitfalls and risks as much as possible.  Many of the "medical errors" have been blamed on clinicians with little consideration to the facts that many technologies were improperly design, selected, or supported.  For example, few administrators are aware of the fact that technology costs are mostly "buried under the ocean" as graphically demonstrated below.

Because of the vast experience of its talented consultants, BSI is uniquely positioned to assist technology users to make the right decision for their particular environment in every part of the technology management life cycle.

technology mgmt life cycle

bulletStrategic planning
bulletstrategic analysis (strength, weakness, opportunities and threats - SWOT)
bulletsafety, efficacy and effectiveness assessment reviews
bulletpotential risks and liabilities exposures evaluations
bulletneeds assessment (requirements to meet organization mission, vision, goals and objectives)
bulletimpacts assessment (infrastructure, users, and technical support)
bulletcost assessment (total cost of ownership analysis)
bulletbenefits assessment (clinical, financial, strategic, etc.)
bulletreturn on investment analysis
bulletProcurement
bullettechnology evaluation
bulletproduct evaluation
bulletselection process (bidding, request for proposal, direct negotiation, etc.)
bulletpurchase agreement
bulletalternatives to purchasing (leasing, rental, revenue sharing, etc.)
bulletInstallation & Acceptance
bulletpre-installation requirements
bulletinstallation verification and validation
bulletacceptance testing
bulletnotification to respective OEM, if required
bulletClinical use
bulletuser training/inservice and retraining
bulletclinical protocol
bulletuse error monitoring
bulletMaintenance
bulletservicer training
bulletwarranty management
bulletsafety and performance inspections and preventive maintenance
bulletrevision control
bulletservice options (internal, OEM, third parties)
bulletservice records
bullettest & measurement equipment calibration
bulletservice contract review and supervision
bulletRetirement
bulletretirement and replacement planning
bulletreplacement criteria
bulletnotification to respective OEM, if required
bulletremarketing or donation
bulletQuality and Risk Management
bulletFDA general controls against misbranding and adulteration
bulletrecall program
bulletdevice tracking program
bulletcomplaints management
bulletsourcing of alternative parts and subassemblies
bulletpatient/user incident investigation
bulletliability insurance
bulletlitigation defense
bulletcompliance to voluntary standards (JCAHO, ISO 9001:2000, etc.)
bulletInterface
bulletwith facility management
bulletwith information technology
bulletwith manufacturers, suppliers and third-parties

IMPORTANT NOTES:

bulletConfidentialityBSI will sign a confidentiality agreement with the client before starting any consulting work that involves the use of confidential information.  This agreement will protect the client information against unauthorized disclosure (except as required by law).
bulletConflict of Interest.  In order to preserve its clients' interests and confidential information, BSI will sometimes decline to accept certain assignments in order to avoid conflict of interest, protect its own integrity and impartiality.  We hope you understand our stringent policy and accept our apologies in advance.

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Contact Information

Electronic mail info@BSI-Consulting.com

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Copyright 2004-10 by BSI.  All rights reserved - Updated: 07/25/10